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CONTACT US
For any enquiry, please contact us at:
NekoPrint
Address: 1271 North Plano Road Richardson, TX 75081, United States
Email: support@nekoprint.io
Please contact us from Mon to Fri from 8.am to 5.30pm
Have an issue with our product? Write us an email with each applicable item below:
- The product you are having issues with, along with colour, if applicable
- A short description of your issue
- At least 2 clear pictures of your issue, or video so that we can better understand it
- Your order number or email address, if you purchased from our website
- Or, a picture / screen shot of your proof of purchase or order confirmation email
Those that include the above items from the start can have their issue solved up to a day faster!
For those that:
- Have ordered the wrong item.
- Have provided the wrong address.
- Want to exchange.
- Issues with tracking your order.
- Any other such issue with ordering.