CONTACT US

 

For any enquiry, please contact us at:

NekoPrint

Address: 1271 North Plano Road Richardson, TX 75081, United States

Email: support@nekoprint.io 

Please contact us from Mon to Fri from 8.am to 5.30pm 

 

Have an issue with our product? Write us an email with each applicable item below:

• The product you are having issues with, along with colour, if applicable
• A short description of your issue
• At least 2 clear pictures of your issue, or video so that we can better understand it
• Your order number or email address, if you purchased from our website
• Or, a picture / screen shot of your proof of purchase or order confirmation email

Those that include the above items from the start can have their issue solved up to a day faster!

 

For those that:

• Have ordered the wrong item.
• Have provided the wrong address.
• Want to exchange.
• Issues with tracking your order.
• Any other such issue with ordering.

or General Inquiries, please contact us at the above channels